Returns

Thank you for choosing Mona Farms. We aim to provide you with the best products and services. Please read our return policy carefully to ensure a smooth return or exchange process.

1. Perishables, Meats, Poultry, Produce, Dairy Products, Frozen Products, Refrigerated Products:
Unfortunately, we cannot accept returns for perishable items, including meats, poultry, produce, dairy products, frozen products, and refrigerated products. Please inspect these items carefully before purchase.

2. Items offered at a reduced price or on Sale:
All sale items are final and not eligible for return or exchange.

3. General Return Conditions:
-    Items can only be returned if they are unopened and in their original condition.
-    A valid receipt must accompany all returns.
-    Returns and exchanges must be initiated within 30 days of the original purchase.

4. Returns Without a Receipt:
   - Returns without a receipt will be considered at the store's discretion.
   - The value of the return or exchange will be based on the lowest price the product was offered at.

5. Electronic Devices:
For electronic devices, warranty claims must be directed to the manufacturer and not the store.

We appreciate your understanding and thank you for shopping with Mona Farms.